Legal Information

1. Privacy at a Glance

We respect your privacy. Pure Tweaks does not employ invasive tracking cookies, third-party marketing beacons, or data brokerage systems. This policy outlines how your data is treated when you visit our website or use our PC optimization services.

2. Data Controller

The data controller responsible for data processing on this website is:
Pure Tweaks
Email: buisnessnolife@gmail.com

3. How We Collect and Process Data

• Contact Inquiries: When you send us an email to buisnessnolife@gmail.com, open a website support ticket, or contact us via Discord, the information you supply (such as your handle, email address, system specs, and inquiry text) is stored for scheduling, consultation, and customer support.
• Necessary sign-in cookies: When you sign in, secure first-party session cookies keep your account authenticated and support account security. These cookies are necessary for the sign-in features and are separate from optional analytics.
• Optional website analytics: If you select “Allow analytics”, we use first-party random visitor and session identifiers to measure visits, product views, checkout progress and completed purchases. Visitor cookies expire after 90 days, sessions after 30 minutes of inactivity, and pseudonymous traffic records after 13 months. No IP address, browsing history outside this website, or third-party advertising identifier is stored in analytics. Traffic data is stored in our existing Supabase database and processed by Cloudflare. You can decline or withdraw consent at any time using “Cookie settings”; shopping remains available. Browser Do Not Track and Global Privacy Control signals disable this optional tracking. Admin-only financial reports use existing order records independently of optional traffic consent. Visitor counts cover consenting browsers only; they cannot identify individual people reliably.
• Remote Optimization Sessions: During live optimization sessions conducted via encrypted screen-sharing tools (TeamViewer / AnyDesk), we only access system parameters necessary for OS, latency, and BIOS optimization. We never inspect, download, or copy private personal files, documents, or browser histories.

4. Legal Basis for Processing (GDPR)

Data processing is carried out pursuant to Art. 6 (1) lit. b GDPR (processing necessary for the performance of a contract or in order to take steps prior to entering into a contract) and Art. 6 (1) lit. f GDPR (legitimate interest in providing a reliable, performant website). Optional website analytics use your consent, which you can withdraw using “Cookie settings”.

5. Your Statutory Rights

Under the European Union General Data Protection Regulation (GDPR), you have the right to:

• Request access to your stored personal data (Art. 15 GDPR).
• Request correction of inaccurate personal data (Art. 16 GDPR).
• Request erasure of your personal data ("Right to be Forgotten", Art. 17 GDPR).
• Request restriction of data processing (Art. 18 GDPR).
• Request data portability in a machine-readable format (Art. 20 GDPR).
• Object to data processing at any time (Art. 21 GDPR).

To exercise any of these rights, contact us at: buisnessnolife@gmail.com.

1. Scope of Service

Pure Tweaks provides custom, professional Windows operating system optimization, BIOS configuration, RAM timing optimization, and DPC latency reduction services engineered for competitive esports gamers.

2. Service Fulfillment & Remote Sessions

• Services are performed either via guided step-by-step documentation or live remote screen-share sessions using industry-standard, encrypted tools (AnyDesk or TeamViewer).
• The client maintains visual supervision over the technician's actions throughout the entire remote session and retains full authority to terminate the session at any moment.

3. Client Obligations & Pre-requisites

To ensure a flawless optimization experience, the client agrees to:

• Create a full system backup or Windows System Restore Point prior to session commencement.
• Ensure stable power delivery and functional cooling hardware (free from thermal throttling).
• Disclose any known pre-existing hardware defects, memory instability, or intermittent blue-screen errors (BSODs).
• Possess administrator privileges on the target machine.

4. Performance Variations & Hardware Limits

While Pure Tweaks consistently achieves marked reductions in input lag, DPC latency, and 1% low frame-rate stuttering, exact measurable gains depend on individual hardware silicon quality ("silicon lottery"), motherboard VRM design, cooling capacity, and game engine architecture.

5. Payments & Cancellation Policy

Payments must be settled prior to scheduling the optimization session. If a client needs to reschedule, they may do so by providing at least 2 hours advance notice via Discord or email. Due to the personalized, non-recoverable nature of live engineering time, completed sessions are non-refundable. If unexpected technical incompatibilities arise, Pure Tweaks will work diligently to provide troubleshooting support or alternative solutions.

1. Hardware & Silicon Safety

Hardware settings should be reviewed against manufacturer guidance and the system information available during a session. Stability and thermal behaviour depend on the specific PC; back up important files before making system changes. Pure Tweaks does not accept liability for pre-existing component defects, inadequate third-party power supplies, poor cooling airflow, or later unauthorized changes.

2. Anti-cheat compatibility

Pure Tweaks services strictly configure official Windows operating system parameters, registry keys, native system services, and certified graphics drivers.

3. Non-Affiliation Trademark Notice

Pure Tweaks is an independent PC performance optimization service. Pure Tweaks is not affiliated with, authorized, maintained, sponsored, or endorsed by Microsoft Corporation, Intel Corporation, Advanced Micro Devices (AMD), NVIDIA Corporation, or any game development studio. All trademarks, service marks, and company names cited are the property of their respective owners and used solely for identification purposes.

4. Warranty Statements

Modifications to BIOS settings or hardware parameters may affect certain original equipment manufacturer (OEM) warranties depending on vendor policies. The client acknowledges this responsibility when opting for custom hardware tuning.